Frequently Asked Questions

White tooth with sparkle icons on a blue circular background.

  • We are not accepting any new NHS patients until October 2026.

  • Yes, unless you are on certain benefits. Please click on the link below for more information and to see the current NHS charges/exemptions.

    https://www.nhsinform.scot/care-support-and-rights/nhs-services/dental/receiving-nhs-dental-treatment-in-scotland/#dental-treatment-costs

    ‍ ‍

  • You can click on the link/scan the QR code on our Private Plan page. This will direct you to a short online form. Once submitted, we will be in touch with an appointment via email. You will have to complete a medical history form through a link sent to you via email before your first appointment. Please see our LIDP Private Plan page for more information or email meganmdcappointments@outlook.com

  • Our private plan starts from only £19.88 per month! You will also receive a 10% discount on additional treatment such as facial aesthetics, implant restoration etc. and receive a quicker/more suitable appointment time.

  • Please call, text or email us if you need to cancel an appointment. Please give us at least 24-48hrs notice. Failure to do so will result in a charge on your account. If you fail to attend your appointment, a charge will automatically be put on your account. You will not be able to re-schedule your cancelled/failed appointment until the charge is paid in full.

  • If you believe you have an abscess, swelling, bleeding, infection or severe pain, please call us between 9am and 11am to book a same day appointment. As we are a very busy practice, please do not come in and expect to be seen straightaway for an emergency. If you have a broken tooth, filling out, crown out etc. we will try to find you an appointment as soon as possible to treat your concern.

  • If you are an NHS patient, please call NHS 111 for any out of hours emergencies. If you are a LIDP private patient, please call 0131 287 4799 for any emergencies between 6pm-8pm on weekdays and 8am-6pm on weekends.

  • Please call our reception team on 0131 665 2786 to book in for a consultation with Dr Caroline McArdle. A deposit of £50 will be required to book your appointment. Please see our Facial Aesthetics page for more details.

  • Yes, we have two surgeries on the ground floor in our practice. Please let reception know if you require a downstairs room when booking your appointment and we will be happy to accommodate your request.